Balayza Aesthetics

Privacy Policy

Effective Date: 6/1/2025

Balayza Aesthetics (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, book a service, purchase a product, or enroll in a course.

1. Information We Collect

We collect personal information in several ways, including:

  •  Booking Services
    When you book a facial, body treatment, hair removal, or contouring service via our Amelia booking system, we collect: Full Name, Email Address, Phone Number, Billing Address, Service Preferences, and Payment Information (processed securely via Stripe or other third-party gateways). You may also complete a one-time digital service waiver for in-person services, which is securely stored.
  •  Product Purchases
    When you purchase skincare products from our WooCommerce shop, we collect: Name, Shipping & Billing Address, Email Address, Order Details, and Payment Information (processed securely via third-party processors).
  • Course Enrollment (Balayza Academy)
    If you sign up for one of our in-person or online training courses, we collect: Name, Contact Information, Enrollment and Payment Details, and Progress Tracking and Course Access Information.
  • Email & Automation
    When you download a freebie, join our email list, or make a purchase, your information may be added to our CRM (Go High Level) to receive updates, appointment reminders, course info, product recommendations, or special offers. You can unsubscribe at any time using the link in our emails.
  • Affiliate Links
    We may share curated product recommendations through affiliate links. If you click or purchase through these links, we may earn a commission. These links do not store personally identifiable data.

2. How We Use Your Information

We use your data to:

  • Schedule and manage your appointments
  • Deliver products and services you’ve purchased
  • Send confirmations, reminders, and follow-ups
  • Provide access to online or in-person courses
  • Deliver customer support
  • Process transactions and issue receipts
  • Send relevant marketing or educational content (only if opted in)

We do not sell or rent your data.

3. Data Storage & Security

We store your information securely using encrypted platforms (e.g., Amelia, Go High Level, and WooCommerce). Payment data is handled via secure, PCI-compliant third-party processors. We do not store full credit card numbers on our servers.

4. Cookies & Tracking

Our site may use cookies and other tracking tools to improve performance, personalize your experience, and monitor site traffic. You may disable cookies in your browser at any time.

5. Third-Party Services

We may share data with the following tools, solely for business operations:

  • Amelia (Appointment Scheduling)
  • WooCommerce (Product Orders)
  • Go High Level (CRM + Automations)
  • Stripe/PayPal (Payment Processing)
  • Google Analytics (Website Traffic Insights)
  • Email Marketing Tools (Transactional & Nurture Emails)

These platforms are GDPR-compliant and use their own privacy and security standards.

6. Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion of your information
  • Opt out of marketing emails at any time
  • Withdraw consent for service (which may impact ability to book or access digital services)

To submit a request, please email us at the address below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted here with a revised “Effective Date.”

8. Contact Us

If you have questions or concerns about your privacy, please contact:

Balayza Aesthetics
info@balayzaaesthetics.com